Frequently Asked Questions
Your search: category 'Embroidery'
"When I use my Memory Craft's Professional-Style Embroidery feature on bulky fabrics, such as sweatshirts, or fleece type fabrics, my embroidery stretches the fabric and becomes buried in the nap. Help!"
"I have installed SSPC Version 2. I have many designs saved in SSPC Version 1 and would like to change the size, or direction of these but don't have the option of clicking "Return to Register." Why can't I use the size options on Version 2 for these designs?"
"I have a large design that I would like to scan. Do I have to cut it apart to scan each segment separately? I'm having difficulty in separating areas to scan. Many of the designs I would like to use are in books that I don't want to take apart."
"In EasyLayout I have created a design that has less than six parts. When I try to send my designs to the ScanCard that has some designs on it, I am advised to delete all the previous designs before I can send the EasyLayout designs to the ScanCard. The ScanCard should hold six designs. Why can't I add more designs to this card?"
"I have scanned several designs in EasyScan, then sent them to the Scan Card. I would like to arrange these same designs in the Easy Layout program. Do I have to delete these designs from the Scan Card and resend them from the EasyLayout program?"
"I'm trying to combine designs using the Easy Layout program. Although each segment appears to be lined up, it isn't always accurate when I sew it. Are there any tips that would make this process more precise?"
"When I do professional style embroidery, the fabric often puckers, or the outline of the design doesn't meet the design precisely. I am using a tear away stabilizer underneath the hoop. What can I do to correct this problem?"
"I've scanned my design and assigned all the stitch data. After sewing a practice design, I decided to change the stitch choice and color in some areas. Do I have to rescan and start at the beginning?"
"Both my friend and I own Memory Craft 9000s. I use the Clothsetter and get perfect placement. My friend borrowed my Clothsetter but she did not get the same satisfactory results. Why would we have different results with the same Clothsetter?"
"I understand Janome has Professional-Style Embroidery designs from Memory Cards now available on floppy disks. What is the advantage of designs on floppies rather than on a Memory Card? And can these be put right into the sewing machine?"
"How can I memorize and stitch more letters when using Memory Card #101 in the Ordinary Embroidery Mode? I can see there is more room available to stitch in the hoop, but the machine will not accept any more letters into memory."
"Whenever I run either of the ScanSoft PC programs, EasyScan or EasyLayout, the default directory is always "C:Program FilesJanomeScanSoft PC". I prefer to keep all my designs in a different folder. How can I change the folder that ScanSoft PC uses?"
"I use my Scan 'n Sew II (or the Scan 'n Sew PC) as a stand-alone unit. Sometimes when I scan a graphic I'm not able to assign the colors I want on subsequent scans, but only allowed to enter it into memory. What am I doing incorrectly? I want to assign colors."
"Article Title: When I need to adjust my embroidery hoop to continue embroidering a word, my hoop shifts slightly. No matter how hard I try, the hoop slides a little and my words are always uneven. How can I prevent my hoop from shifting and achieve straight embroidery?"
"I enjoy using my SSPC for scanning and downloading designs from the Internet. There are so many designs available and many of them are cartoon or TV characters and other popular logos. My friend told me to be careful about using those designs because of the Copyright laws. If these designs are so readily available why would there be a problem?"
"The Pencil and Eraser functions are also available in the Paint program. Is there any need for me to go to the Paint program since Pencil and Eraser are available in the Customizer 2000 and Personalizer 2000 EasyImport program?"
"In the Customizer 2000 or Personalizer 2000 programs, there are large design layouts saved as *.arf files. Are the individual designs for these layouts found as .sew files in these programs so that I can use them in other layouts?"
"In the Digitizer program I have found the Embroidery Gallery. When I try to use these designs but they keep repeating themselves on the screen. Also, when I try to select these designs, only portions of the design become selected, not the entire area. Is there a simple way to use only one of these designs?"
"I have created a combination of designs using the edit screen in the Embroidery mode on the Memory Craft 10000. I also saved this combination, but I would like to delete one of the designs. How can I do this?"
"I have purchased the new Memory Craft 10000. I am also interested in upgrading my Digitizer 2000 to Digitizer 10000. Will the new upgrade include all of the new hoop sizes that are available with the MC10000?"
"I own the Memory Craft 9000 and Customizer 2000 with the Memory Craft Reader/Writer box. I am trading in my Memory Craft 9000 for the Memory Craft 10000. What other optional accessories do I need to purchase?"
"When I click on the command to Send Designs (in Customizer 10000, EasyTransfer or Digitizer 10000) to my MC10000 from my computer via PC-link, I am given an option to send to “Built-in” or “ATA PC Card.” If I select “ATA PC Card,” does the ATA PC Card have to be in my MC10000 or my computer?"
"I have just upgraded my machine via the Janome website. However, after the upgrade was completed, I noticed that all of the designs I had saved in my machine’s memory banks were deleted. Why did this occur? How can I prevent this from happening again?"
"I want to take a multiple-color embroidery design and turn it into one color without having to continually press the Start/Stop button in between design sections. Can I program this within the MC10000?"
"One of the new features of the Memory Craft 10000 Version 2.2 is the ability to embroider words the length of the “B” hoop in one step. How is this done? It still takes me several steps to import the longer words."
"My Memory Craft 10000 is connected to my computer via USB. I have sent several designs to my machine but have recently received a message telling me I “Cannot Register” my designs. Why is this happening?"
"I purchased the Digitizer 10000 upgrade a while ago and successfully installed the access codes for the dongle (security device). Recently, I had to reinstall my Digitizer 10000 software. Do I have to request new access codes in order for the software to work again?"
"After updating my Memory Craft 10000 to Version 3.0, I no longer have the ability to access my Edit key for designs I have sent to my machine - either via USB or using my ATA PC Card. Why have I lost this feature?"
"I have upgraded my Memory Craft 10000 to Version 3.0. I love the new GigaHoop designs, but realized I cannot select the second part of the design without sewing out the first part. Is there a way to skip to the second part of the design?"
"My friend and I both own the Janome Harmony 8100. I use Clothsetter III and get perfect placement. My friend borrowed my Clothsetter III, but her results were not as good. Why are we getting different results with the same Clothsetter III?"
"When I stitch embroidery, the fabric sometimes puckers and the outline of the design sometimes doesn’t meet the design perfectly. I am using a tear-away stabilizer underneath the hoop. What can I do to correct this problem?"